Adjust your inclusive pricing settings as your business grows.
Once you've completed initial setup, you can easily manage your inclusive pricing settings. Add or remove countries, adjust what's included in the price, and configure settings by country to fit your business needs.
Label printing: You must print labels in the Zonos Dashboard. Zonos needs to control this process to ensure the correct amounts are applied to commercial invoices and related documentation.
Market settings: Since Zonos guarantees the landed cost, if you update your market settings to a different rate than what Zonos provided, we will deactivate inclusive pricing for that country.
Rate updates: Rates are recalculated every Sunday based on your actual order data. For the first $5,000 USD in sales, Zonos uses industry averages and standard rate data. Once your store reaches $5,000 in orders, Zonos switches to recalculating based on your actual sales and order actuals, making pricing increasingly accurate over time.
Zonos supports inclusive pricing for all countries with no restrictions.
How do discounts work for inclusive pricing in Shopify Markets?
Inclusive pricing supports discounts applied at checkout. Discounts are applied as an order-level discount, and Zonos calculates the duty, tax, and fees with the discount factored into the landed cost. Fees, which are typically fixed amounts, cannot be discounted and will always be billed in full.
Does Zonos assume that all orders will be over the de minimis?
Yes. In order to properly calculate an inclusive price for products, this must be assumed. We also expect that most countries will soon waive de minimis provisions altogether.
If the majority or all of your products are under the de minimis value and duty will not be due, we recommend just enabling tax inclusive pricing in this market.
When an order is canceled, will Zonos refund the entire amount?
Yes. The full amount will be refunded to the customer, and the merchant will be refunded Zonos fees minus the payment processing fees (merchant fees).
Is inclusive pricing available for Zonos Checkout customers?
For now, inclusive pricing is only available to Shopify Zonos app customers. We expect to offer this to our Checkout customers in the near future.
Does this require the latest Shopify Markets API?
We built Inclusive Pricing on Shopify's latest Markets API. It will run on older Markets versions in compatibility mode, but for best performance, feature coverage, and fewer edge cases, we recommend upgrading your Shopify Markets setup to the latest version before enabling Inclusive Pricing.
What about Shopify plan limitations?
Lower versions (Grow) of Shopify plans are limited to 50 markets (50 countries for inclusive pricing). Lower versions (Grow) of Shopify plans also don't have full market functionality.
Manage inclusive pricing
Manage inclusive pricing
Adjust your inclusive pricing settings as your business grows.
Once you've completed initial setup, you can easily manage your inclusive pricing settings. Add or remove countries, adjust what's included in the price, and configure settings by country to fit your business needs.
Add a country
Remove a country
Tip: You can also remove a single country by clicking into that country's settings and selecting Remove.
Configure what's included in the price
Tip: You can also adjust what is included in the product price by clicking into an individual country and adjusting the inclusive price configuration.
Important notes
Label printing: You must print labels in the Zonos Dashboard. Zonos needs to control this process to ensure the correct amounts are applied to commercial invoices and related documentation.
Market settings: Since Zonos guarantees the landed cost, if you update your market settings to a different rate than what Zonos provided, we will deactivate inclusive pricing for that country.
Rate updates: Rates are recalculated every Sunday based on your actual order data. For the first $5,000 USD in sales, Zonos uses industry averages and standard rate data. Once your store reaches $5,000 in orders, Zonos switches to recalculating based on your actual sales and order actuals, making pricing increasingly accurate over time.
Frequently asked questions
Where does Zonos offer inclusive pricing?
Zonos supports inclusive pricing for all countries with no restrictions.
How do discounts work for inclusive pricing in Shopify Markets?
Inclusive pricing supports discounts applied at checkout. Discounts are applied as an order-level discount, and Zonos calculates the duty, tax, and fees with the discount factored into the landed cost. Fees, which are typically fixed amounts, cannot be discounted and will always be billed in full.
Does Zonos assume that all orders will be over the de minimis?
Yes. In order to properly calculate an inclusive price for products, this must be assumed. We also expect that most countries will soon waive de minimis provisions altogether.
If the majority or all of your products are under the de minimis value and duty will not be due, we recommend just enabling tax inclusive pricing in this market.
When an order is canceled, will Zonos refund the entire amount?
Yes. The full amount will be refunded to the customer, and the merchant will be refunded Zonos fees minus the payment processing fees (merchant fees).
Is inclusive pricing available for Zonos Checkout customers?
For now, inclusive pricing is only available to Shopify Zonos app customers. We expect to offer this to our Checkout customers in the near future.
Does this require the latest Shopify Markets API?
We built Inclusive Pricing on Shopify's latest Markets API. It will run on older Markets versions in compatibility mode, but for best performance, feature coverage, and fewer edge cases, we recommend upgrading your Shopify Markets setup to the latest version before enabling Inclusive Pricing.
What about Shopify plan limitations?
Lower versions (Grow) of Shopify plans are limited to 50 markets (50 countries for inclusive pricing). Lower versions (Grow) of Shopify plans also don't have full market functionality.
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