Merchants can manually create orders in Dashboard and choose whether to collect payment at the time of order or not. If you collect payment, the order will follow the standard Zonos Checkout process, where Zonos acts as the payment processor and sends you a payout.
For orders that do not collect payment, Zonos will invoice you any Zonos fees related to the order.
Note: Manual orders created in Dashboard will not import into your ecommerce platform.
Reshipping goods from an existing order? Create a replacement order from the original order instead. It prefills the shipped items and the destination for you, and links the two orders together so the history stays connected.
Create order with payment
To create a manual order with payment in Dashboard, follow these steps:
Log in to Dashboard and navigate to Orders->All orders.
In the top right, click Create order and select Create order with payment.
Enter the item information:
Item description - Enter what the item is, e.g., Men's t-shirt. Classify will then generate an HS code for the item. Once a description is entered, the remaining fields will appear.
SKU - Enter the SKU associated with the item.
Product ID - Enter the product ID associated with the item.
Price - Enter the price of the item.
Qty - Enter the quantity of the item.
Harmonized code - An HS code will be prefilled based on the item description. This field can be edited. A confidence indicator shows how accurate the classification is.
Made in - Select the country where this item was manufactured. This field defaults to the Origin country you have set in your Catalog settings.
Weight - Enter the weight and select the unit of measurement.
Dimensions - Enter the dimensions and select the dimensional unit.
Click Save. If you need to add multiple items, click Save and add another.
Select the Ship to country.
Click Proceed to checkout. The Zonos Checkout will then display.
Enter the customer's shipping/billing information, select the shipping method, enter the payment details, and then click Pay.
An order will be created in Dashboard that can be fulfilled.
Create order without payment
When creating a manual order without payment in Dashboard, you can use either a known shipping rate that you enter manually or a calculated shipping rate from your connected carriers. Follow the steps below for each option.
Log in to Dashboard and navigate to Orders->All orders.
Click Create order in the top-right and select Create order without payment.
Select the Ship-from location.
Enter the Ship-to information.
Select the currency used for the items in the order.
Enter the shipping cost and service level.
Enter the item information:
Item description - Enter what the item is, e.g., Men's t-shirt. Classify will then generate an HS code for the item. Once a description is entered, the remaining fields will appear.
SKU - Enter the SKU associated with the item.
Product ID - Enter the product ID associated with the item.
Price - Enter the price of the item.
Qty - Enter the quantity of the item.
Harmonized code - An HS code will be prefilled based on the item description. This field can be edited. A confidence indicator shows how accurate the classification is.
Made in - Select the country where this item was manufactured. This field defaults to the Origin country you have set in your Catalog settings.
Weight - Enter the weight and select the unit of measurement.
Dimensions - Enter the dimensions and select the dimensional unit.
Click Save. If you need to add multiple items, click Save and add another.
Click Get quote.
If you want to make changes to the quote prior to creating the order, click Edit form and edit any details needed.
Create orders
Create orders
Manually create orders in Dashboard.Merchants can manually create orders in Dashboard and choose whether to collect payment at the time of order or not. If you collect payment, the order will follow the standard Zonos Checkout process, where Zonos acts as the payment processor and sends you a payout.
For orders that do not collect payment, Zonos will invoice you any Zonos fees related to the order.
Create order with payment
To create a manual order with payment in Dashboard, follow these steps:
Log in to Dashboard and navigate to Orders->All orders.
In the top right, click Create order and select Create order with payment.
Enter the item information:
Click Save. If you need to add multiple items, click Save and add another.
Select the Ship to country.
Click Proceed to checkout. The Zonos Checkout will then display.
Enter the customer's shipping/billing information, select the shipping method, enter the payment details, and then click Pay.
An order will be created in Dashboard that can be fulfilled.
Create order without payment
When creating a manual order without payment in Dashboard, you can use either a known shipping rate that you enter manually or a calculated shipping rate from your connected carriers. Follow the steps below for each option.
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