Zonos and Royal Mail

Royal Mail has partnered with Zonos to help you calculate duties upfront and price your products correctly for Delivered Duty Paid (DDP) shipping. You calculate the duties using Zonos tools, then Royal Mail handles the shipping and duty remittance.

Getting started with Dashboard Lite 

Creating your account

To create your account, reach out to Royal Mail for a referral link. Then:

1. Sign up with Google/Microsoft or enter your details
2. Select your country and currency
3. Verify your email
4. Enter your business information:
   1. Business name and URL
   2. Country
5. Add required business details to access Zonos tools, including:
   1. Your Royal Mail Account Number (10 digits)
   2. Business address

Once your account is set up, you can access Item Quoter in Dashboard or connect via API using your key from Settings → Integrations → Account key → Token.

What's included (via Item Quoter & API)

• Postal and commercial duty rates
• Multiple currency support
• No subscription fees

Coming soon

Dashboard Lite will include usage limits and new features:

• Quotes: Each store will get 5,000 free single-request quotes per month.
• Ship-to support: Quotes are currently limited to the U.S.; worldwide quoting will be available soon.

You'll need to upgrade for usage beyond these limits.

Item Quoter 

Item Quoter uses AI to quickly calculate tariff rates for individual products, helping you determine how much to add to your product pricing for DDP shipping.

How to calculate duty rates

1. Go to Dashboard → Item Quoter
2. Enter your product details:
   1. Item description (be specific: "handmade ceramic mug" vs "mug")
   2. Item price and currency
   3. Made in country (where your item was manufactured)
   4. Destination country
3. Click Get result
4. Review duty rates for Royal Mail postal service
5. Buffer them into your product pricing

Example calculation

• Product: Handmade wool scarf
• Made in: United Kingdom
• Price: 85 USD
• Destination: United States
• Result: 9.6% general + 10% reciprocal tariff = 8.50 USD duties (Royal Mail postal rate)
• Your price: 94 USD (includes duty buffer for DDP shipping)

Need just an HS code? Enter item description only. No price or country of origin required for classification-only lookups.

Tips for accurate results

• Use detailed descriptions: "Sterling silver ring with gemstone" works better than "jewelry"
• Specify country of origin: Enter where the product was manufactured, not your business location
• Need just an HS code? Enter only the item description—no price or country required